Jobs at Travel Portland
Convention Sales Coordinator
This position provides administrative support to the Convention Sales team, whose primary focus is to bring convention business to Portland. The position requires strong Microsoft Office skills, attention to detail, data input, professional communication skills, and the ability to perform consistently in a fast-paced, multi-task environment with frequent interruptions. Knowledge of the hospitality industry is necessary.
Application deadline: 4:00 pm on March 31, 2017.
The Convention Sales Coordinator works closely with Travel Portland Conventions Sales Managers to provide support services in the solicitation of meetings and conventions for the city of Portland.
To perform this job successfully, an individual must be able to perform each essential duty and physical demands satisfactorily with or without a reasonable accommodation.
- Prepare and distribute communications in support of solicitation of meetings and conventions.
- Ensure all appropriate account data is input into CRM accurately and in a timely fashion.
- Generate and ensure accuracy of all DMAI Event Impact Calculator EEI information.
- Assemble and prepare supporting documentation for bids.
- Coordinate with hotel and facility partners to collect necessary data for bids.
- Direct client inquiries to the appropriate sales or services manager.
- Coordinate and support sales managers with site tours for visiting clients.
- Other related duties which may be necessary or desirable to support the Travel Portland’s success.
- Support sales managers prior to trade shows by assembling and shipping exhibit booths, materials and giveaways.
Research in support of lead generation.
- Generation of basic CRM reports for internal Travel Portland use, and occasionally for Portland hospitality community as requested.
- Coordinate with Convention Services regarding empowerMINT information.
- General administrative support, shipping and filing.
This position has no supervisory responsibility but may provide leadership and guidance to volunteers and/or temporary staff and/or assist with orientation of new members of the work group.
Education and/or Experience; Certificates, Licenses, and Registrations:
- High School Diploma or equivalent, and
- A minimum of 2 years of experience in office administration, preferably in the hospitality industry, or
- An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.
- Must possess a current and valid Driver’s License.
Necessary Knowledge, Skills and Abilities:
- Knowledge of Microsoft Office Suite, internet and general knowledge of office equipment
- Knowledge of file management and record keeping
- Knowledge of the tourism and hospitality industry
- Skilled in proofreading
- Skilled in high level, professional customer service
- Skilled in professional communication including verbal, written and telephone
- Skilled in time management and prioritization
- Ability to work effectively with a diverse cross section of people
- Ability to perform consistently in a fast-paced, multi task environment with frequent interruptions
- Ability to travel independently via commercial transportation
- Ability to attend approximately 1 tradeshow, convention, or sales trip per year
- Ability to participate in approximately 3 familiarization trips to include evenings and weekends per year
- Ability to be available for occasional evening, early morning or weekend work
Physical Demands / Work Environment:
General office environment: Majority of work is completed in a general office environment with exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment. Continuously required to sit, see and/or respond to visual cues, hear and/or respond to verbal/audio cues, perform repetitive motions of hands and wrists, and read computer screen. Occasionally required to walk for extended periods of time, reach with hands and arms, and rarely required to stand, climb, balance, stoop, kneel, crouch, crawl, twist, or bend. Frequently required to lift, push, pull and/or carry objects up to 10 pounds. Rarely required to lift, push, pull and/or carry objects up to 25 pounds.
Rarely required to work near moving mechanical parts or be exposed to outdoor weather conditions.
Travel Portland believes that each employee makes a significant contribution to our overall success. That contribution should not be limited by the assigned responsibilities. Therefore, this Job Description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent or Travel Portland, to just the specific work identified. It is our expectation that each employee will offer his or her services wherever and whenever necessary to ensure the success of our endeavors.
Application deadline: 4:00 pm on March 31, 2017.
If you know and love Portland, the perfect volunteer opportunity awaits you with the Visitor Information Center located in Pioneer Courthouse Square. This is a chance for you to share your knowledge and passion for Portland’s sites, history and culture, while also learning more through ongoing training programs, newsletter updates and educational site tours covering area attractions, hotels, restaurants and events.
As a volunteer, you will serve as an integral part of the Travel Portland team by greeting visitors and providing them with directions or suggestions on key points of interest, dining options and more.
Conveniently located in downtown Portland — on both the MAX line and Tri-Met bus routes — the Visitor Information Center is easy to access from anywhere in the Portland area. During each four-hour volunteer shift, you will interact with local, regional, national and international visitors to Portland, making new friends and learning along the way.
Please fill out our volunteer application to learn about current available volunteer opportunities.