Excellent Customer Service for International Visitors

Wednesday, July 26: 1:30–2:30 p.m.
Sheraton Portland Airport Hotel
8235 N.E. Airport Way
Portland | Map it
Free to attend; refreshments provided
RSVP by Tuesday, July 25 at 5 p.m.

Learn how giving excellent customer service to international visitors differs from providing excellent customer service for domestic visitors. Portland and the entire state of Oregon are welcoming more and more visitors from around the world.

This one-hour training provides hands-on tips and background information on the cultural differences in Portland’s primary international markets. It has been developed for visitor-facing staff and managers at hospitably businesses including hotels, restaurants, retail, attractions and tour operators.