Training — Excellent customer service for international visitors

Wednesday, Aug. 1: 12:30–1:30 p.m.
Red Lion Hotel on the River
909 N. Hayden Island Dr.
Portland | Map it
Free to attend; refreshments provided
RSVP by 5 p.m. Tuesday, July 31

Portland and the entire state of Oregon are welcoming more and more visitors from around the world. Learn how giving excellent customer service to international visitors differs from providing excellent customer service to domestic visitors.

This one-hour training provides hands-on tips and background information on the cultural differences within Portland’s primary international markets. It has been developed for visitor-facing staff and managers at hospitality businesses including hotels, restaurants, retail spaces, attractions and tour operators.